In this blog, we’re bringing you seven examples of bespoke software. Some will be quite specific in application or industry, however, the concept behind them can be applied to a variety of industries.
POS TECHNOLOGY – SELF-SERVICE KIOSKS
Self-service tills themselves require a bespoke software system in order to function. Additionally, there are now self-service kiosks available, letting you place and manage orders. These kiosks allow customers to view and browse products, select and order them, and even have the ability to customise items in their order. This represents several custom software systems working together. One system powers the kiosk itself, providing the functionality mentioned above to allow customers to order. There is also another system in place which communicates this information to the ticket system in the kitchen or warehouse that displays the orders so chefs and packers know what to make and pack.
STREAMING SERVICES
Streaming services offer a great example of bespoke software working its way into our daily lives. We want to be able to watch videos on multiple devices from desktop to tablet and mobile. We also need to be able to watch these videos at any time of day, and wherever we are. This requires a very complex, adaptable software solution.
VOICE RECOGNITION
With the rise of virtual assistants over the years, the need for voice recognition software has increased tenfold. You probably have at least one of the many assistants available, such as Siri, Cortana, Alexa or Google Home. However, voice recognition software has a vast number of applications other than these chatty computerized assistants.
BANKING SERVICES
We have mentioned one specific kind of bespoke software used in the banking industry above. There are far more examples employed in this industry. From advanced custom-built software that monitors customer assets, or tracks monetary value across various currencies, and fraud detection software. There are dozens of applications of bespoke software.
REMOTE DASHBOARDS
Remote dashboards represent a hugely popular and beneficial application of bespoke software. Depending on the services you provide, the ways you can use a dashboard vary. Generally, a remote dashboard allows customers or employees to view important data on a secondary device, and provides tools to enable them to carry out tasks wherever they are. Typically used on a tablet or mobile, these dashboards enable anyone to access their data and digital tools wherever and whenever they are.
TAXI AND PRIVATE HIRE PROVIDERS
Another example of bespoke software that has started a revolution comes in the travel sector. Apps like Uber, Lyft, and Kabbee have changed how people book taxis around the world. Again, the software in place works in several ways. There is a customer-facing app. This provides the user with a map, available drivers, their ratings, and the e-commerce tools to pay for rides. However, there is a corresponding app for drivers. Again, showing locations of passengers, their ratings, and the route map from A to B, as well as calculating fares. These systems both have to communicate with each other in real-time, as well as central systems which manage all bookings and payments. For a service many people take for granted, the software behind it is sophisticated and an amazing example of bespoke software.
DELIVERY SERVICES
This is another specific application of bespoke software that has become a part of routine life for many people. The surging popularity of services like JustEat and Deliveroo relies on the custom software powering them. This is not only the mobile applications or websites that customers use to purchase their food but the innovative tracking software available. This software allows riders to navigate to restaurants and delivery addresses and lets customers see where their order is in real-time.
Source:
IT Enterprise